EXPRESS LOCATIONS EARNS HIGH-PERFORMING CIRCLE OF EXELLENCE AWARD FROM NATIONAL BUSINESS RESEARCH INSTITUTE
WENATCHEE, Wash. (January 27, 2014) – Express Locations, a Premium Retailer for T-Mobile USA, has earned the High-Performing Circle of Excellence Award from the National Business Research Institute (NBRI) based its continued improvement in employee engagement.
The NBRI Circle of Excellence Award recognizes businesses that place a high value on employee engagement and customer satisfaction. In order to earn the award, companies must score in the top quarter of NBRI’s Clear Path database. Organizations earn this distinction by conducting best in class survey research with NBRI and taking action based upon the results. Recent winners in the employee survey category include SunTrust, Focus Brands and Toro.
Express Locations’ employees were surveyed by NBRI during the third quarter of 2013 and the results found that the company placed in the top quarter of the mobile retail industry. Based on the raw analytics provided by the survey, Express Locations is now participating in NBRI’s Best Practice Continuous Improvement plan.
The primary goal of the survey is to measure and improve Express Locations employee engagement efforts specifically how employees feel about management and their work. The NBRI survey anonymously gauged employees’ thoughts on such factors as compensation, corporate culture, job training, life balance, and a host of other information.
“We consider the NBRI survey a resounding success,” said Director of Personnel Karrie Schilperoort. “We are elated have such a good starting place at the 77th percentile, and look forward to moving Express Locations to Best in Class Performance at the 90th percentile or above.”
Express Locations’ commitment to recruiting and retaining the best retail team talent has paid dividends for the company since its founding in 2009. Today, the company employs over 700 team members in its 119 stores over 10 states in the Western United States.
“We are committed to improving our employee engagement,” said Todd Heiner, Express Locations CEO. “We’ve always thought that Express Locations was a great place to work, and the NBRI survey just confirms that fact and gives us a path to continue improving.”
About Express Locations
Headquartered in Wenatchee, Wash., Express Locations is a Premium retailer for T-Mobile USA. Express Locations owns and operates 119 retail stores in Arizona, Utah, Washington, Nevada, California, Colorado, Idaho, New Mexico, Texas and Oregon. For more information, visit expresslocations.com and follow Express Locations on Twitter and Facebook.